2026 Voter Guide → ```

Leader Pipeline

See how you can grow as a leader at The Crossing, from Team Member to Team Lead, Coach and Director.

Tune in as Pastor Greg gives us an update on where we've been and where we're going.

If you couldn’t make it to First Conference, don’t worry, we’ve got you covered! Check out the link below to catch all the highlights and see what you missed.

Team Member

The Team Member serves faithfully on the Dream Team by actively participating in ministry execution and contributing to a healthy, Christ-centered team culture.

This role is focused on consistent serving, relational connection, and personal spiritual growth while supporting the vision and direction of the Ministry. Team Members lead through attitude, reliability, and example, creating an environment where guests and fellow team members feel welcomed, cared for, and valued.

Steps

Step 1: Recruit

  • Recruit
  • Team Member Application
  • Assess
  • Interview
  • Background Check
  • Awareness Training

Step 2: Onboarding

  • Shadow
  • Equip (ministry specific)
  • 2 assessments (S.H.A.P.E. and Myers-Briggs)
  • Book: Leading Yourself
  • First Step
  • Listen to H.U.M.A.N. teachings (in development)
  • Ministry specific training
  • Kids and Students: Lead Small
  • Sisterhood: Rare Leadership and Joyful Journey
  • Life Groups: Leading Life Changing Small Groups

Step 3: Recruit for the Next Level, Team Lead

  • Recruit
  • Assess

Key Responsibilities

  • Serve with Excellence & Consistency: Faithfully fulfill assigned serving responsibilities with a positive attitude, preparedness, and commitment to excellence. Arrive on time, ready to serve, and fully engaged in the ministry role.
  • Participate in Team Huddles & Check-Ins: Engage in pre-service team moments, huddles, or check-ins led by the Team Lead. These moments are designed for alignment, encouragement, prayer, and readiness to serve.
  • Support Team Culture & Unity: Contribute to a healthy, unified team environment by building positive relationships, showing honor to leaders and peers, and working collaboratively with others.
  • Personal Spiritual Health & Growth: Maintain healthy spiritual rhythms, including prayer, worship, and connection to the local church. Remain open to spiritual growth, feedback, and encouragement from leaders. Also make the space for consistent worship and service participation.
  • Communication & Responsiveness: Communicate clearly with the Team Lead regarding availability, schedule changes, or challenges. Be responsive to team communication and follow through on commitments.
  • Represent the Ministry Well: Serve as a Christ-centered example to guests, attenders, and teammates through words, actions, and character both on and off the serving environment.
  • Recruit & Invite Others (As Led): Be open to inviting others to serve when opportunities arise and speak positively about the ministry and Dream Team culture.

Core Competencies

  • Faithfulness & Reliability: Shows consistency, dependability, and commitment to serving.
  • Teachable Spirit: Receives direction, feedback, and coaching with humility and a desire to grow.
  • Servant Heart: Willingly serves where needed with joy, flexibility, and gratitude.
  • Relational Awareness: Engages with others kindly, creating a welcoming and supportive environment.
  • Spiritual Sensitivity: Serves with awareness of the Holy Spirit, prayerfulness, and Christlike character.

Team Scope

  • Serves With: Dream Team Members
  • Led By: Team Lead
  • Primary Focus: Faithful service, teamwork, and ministry execution
  • Decision Authority: Personal responsibilities and assigned serving tasks

What Success Looks Like

  • Team Member consistently shows up prepared, engaged, and on time
  • Ministry responsibilities are carried out with excellence and care
  • Team culture feels welcoming, unified, and Christ-centered
  • Team Member grows spiritually and relationally
  • Team Lead feels supported and able to lead effectively
  • Guests and attenders experience warmth, clarity, and excellence through the team

Work Rhythm & Environment

  • Regular service participation
  • Attendance at team huddles or pre-service moments
  • Active communication with the Team Lead
  • Ongoing engagement in church life and spiritual growth
  • Willingness to learn, grow, and serve consistently

Resources

Crossing Kids Ministry only

Team Lead

The Team Lead is responsible for leading and caring for a team of Dream Team members by fostering relational connection, spiritual health, and consistent ministry execution. This role serves as the first level of leadership, helping team members thrive spiritually and practically while supporting the vision and direction of the Ministry.

The Team Lead leads by example and influence, remaining actively involved in serving while developing others.

Steps

Step 1: Complete to Promote to Team Lead

  • Leadership Assessment
  • Interview
  • Team Lead Application
  • In a group (Life Group, Sisterhood or Iron Men)
  • Tithing
  • Book: Leading Others
  • Freedom process

Step 2: Onboarding

  • Shadow
  • Equip (ministry specific)
  • Ministry specific training
  • Book: Undercover
  • Book: Baptized in the Spirit
  • Enrollment in Crossing College: you may choose Crossing School of Biblical Studies or Crossing School of Supernatural Ministry (optional and tuition free)

Step 3: Recruit for the Next Level, Coach

  • Recruit
  • Assess

Key Responsibilities

  • Lead Team Gatherings & Check-Ins: Facilitate brief, consistent team check-ins or pre service moments to encourage, align, and prepare team members. These moments focus on connection, clarity, prayer, and readiness to serve.
  • Support & Encourage Team Member: Provide relational leadership and encouragement to team members through regular communication, availability, and presence. Help volunteers feel known, valued, and confident in their role.
  • Spiritual Care & Shepherding: Invest in the personal and spiritual growth of team members. Pray for them, check in on their spiritual health, and encourage healthy spiritual rhythms and Christ-centered living.
  • Problem Solving & Relational Support: Address minor challenges, questions, and relational tensions at the team level. Promote unity, clarity, and a healthy team environment, escalating issues to the Coach when appropriate.
  • Develop Future Leaders: Identify team members with leadership potential and encourage growth. Help move potential leaders into our R.A.I.S.E. process.
  • Recruit and multiply team members: Identify and invite potential team members into the ministry. Train team members to identify and recruit new team members to the team.
  • Communicate with the Coach: Maintain consistent communication with the Coach regarding team health, attendance, wins, challenges, and opportunities for growth. Support the Coach by providing timely insight from the team level.

Core Competencies

  • Self-Leadership: Models faithfulness, humility, teachability, and personal spiritual growth.
  • Relational Leadership: Builds trust, creates connection, and leads with care and encouragement.
  • Servant Leadership: Leads by example while actively serving alongside the team.
  • Spiritual Awareness: Leads with prayer, discernment, and dependence on the Holy Spirit.
  • Team Engagement: Creates an environment where volunteers feel supported, valued, and motivated to serve.

Leadership Scope

  • Leads: Team Members (volunteers)
  • Reports To: Coach
  • Leadership Focus: People care, consistency, and execution
  • Decision Authority: Team-level needs and support

What Success Looks Like

  • Team members feel known, supported, and spiritually encouraged
  • Team Members show up prepared, engaged, and consistent
  • Ministry execution is reliable and smooth at the team level
  • Potential leaders are being identified and encouraged
  • Coach is informed, supported, and freed to lead leaders
  • Team culture is healthy, unified, and Christ-centered

Work Rhythm & Environment

  • Regular service participation and team presence
  • Brief team huddles or pre-service moments
  • Informal check-ins and relational touch points
  • Ongoing communication with the Coach
  • Commitment to personal spiritual and leadership growth

Resources

Life Group, Sisterhood or Iron Men

Complete before becoming a Team Lead

Complete before becoming a Team Lead

Complete before becoming a Coach

Complete before becoming a Team Lead

Coach

The Leader of Leaders is responsible for developing, equipping, and supporting volunteer leaders within the ministry. This role ensures the health, growth, and multiplication of leaders by fostering spiritual formation, coaching for competency, and creating a thriving leadership culture.

Steps

Step 1: Complete to Promote to Coach

  • Interview
  • Leadership Assessment
  • Coach Application
  • Book: Leading Leaders

Step 2: Onboarding

  • Shadow
  • Equip (ministry specific)
  • Enrollment in The Crossing School of Supernatural Ministry (required and tuition free)

Step 3: Recruit for the Next Level, Director

  • Recruit
  • Assess

Key Responsibilities

  • Lead Huddles: Facilitate regular huddles to develop, encourage, and equip leaders. These gatherings focus on spiritual growth, leadership skills, and team alignment.
  • Coach & Support Leaders: Provide ongoing one-on-one coaching and guidance. Help leaders grow in confidence, spiritual maturity, and effectiveness in their roles through monthly one-on-one meetings and weekly touching base through conversation, text message, phone call or slack communication.
  • Spiritual Shepherding: Invest in the personal and spiritual lives of leaders. Encourage spiritual rhythms, accountability, and intentional discipleship, including individual prayer and check-ins.
  • Problem Solving & Conflict Resolution: Support leaders in navigating challenges and relational tensions. Promote unity, clarity, and healthy team culture. Keep the director informed of all major conflict.
  • Recruit & Multiply Leaders: Identify and invite potential leaders into the ministry. Advance the leadership pipeline by multiplying those who can lead others well.
  • Develop Future Leaders: Identify team leaders with coach potential and encourage growth. Help move potential leaders into our R.A.I.S.E. process.
  • Evaluate & Provide Feedback: Regularly assess leader engagement and ministry effectiveness. Offer insights to improve leadership health and team impact. Maintain your depth chart and all process Qs.
  • Collaborate with the Director: Meet regularly with your Ministry Director to align on vision, address challenges, and strategize for team growth.

Core Competencies

  • Self-Leadership: Models ongoing spiritual and personal development
  • Coaching Mindset: Draws out potential and fosters growth in others
  • Spiritual Intelligence: Leads with discernment, prayer, and dependence on the Holy Spirit
  • Strategic Thinking: Helps implement simple, sustainable leadership systems
  • Relational Leadership: Builds trust, encourages others, and handles feedback well
  • Vision Alignment: Understands and supports the ministry’s mission, values, and goals

Leadership Scope

  • Leads: Team Leads (primary) and other volunteer leaders assigned within the ministry structure
  • Develops: Leaders who lead team members (leader-of-leaders responsibility)
  • Reports To: Ministry Director
  • Leadership Focus: Leader health, leader development, multiplication, and culture
  • Primary Tools: Huddles, 1-on-1 coaching, feedback loops, spiritual shepherding
  • Decision Authority:
    • Makes team-level leadership decisions (placements, development steps, support plans)
    • Addresses leadership issues and recommends changes to improve health and effectiveness
    • Escalates major conflict, policy issues, or structural changes to the Ministry Director

What Success Looks Like

  • Team Leads are spiritually healthy, supported, and developing team members
  • Huddles and 1-on-1s are consistent and impactful
  • New leaders are regularly identified, trained, and launched
  • Team leads are consistently recruiting and adding new Team Members
  • Ministry Director is well-informed and aligned with team needs
  • Team culture is unified, Christ-centered, and focused on mission

Work Rhythm & Environment

  • Mix of 1-on-1 coaching, group huddles, and leader development
  • Flexible hours to meet with volunteers (some evenings/weekends)
  • Regular touchpoints with your Ministry Director
  • Ongoing commitment to personal leadership and spiritual growth

Resources

Complete before becoming a Coach

Enrollment is required and tuition free

Director

The Director is responsible for providing spiritual, strategic, and operational leadership for a ministry area by leading Coaches and overseeing the health, growth, and execution of teams. This role carries vision ownership at the ministry level, ensuring alignment with the church’s mission, values, and direction while developing leaders who lead leaders.

The Director leads primarily through influence, clarity, and empowerment, setting direction and cultivating healthy leadership culture.

Steps

Step 1: Complete to Promote to Director

  • Interview
  • Leadership Assessment
  • Book: Leading a Department
  • Completion of Crossing School of Supernatural Ministry

Step 2: Onboarding

  • Shadow
  • Equip (ministry specific)
  • Obtain a bachelor’s degree by completing 2 years of Crossing School of Biblical Studies (required and tuition free)

Step 3: Recruit to Promote to Campus Pastor or Staff

  • Recruit
  • Assess
  • Interview
  • 2 year process from Mac
  • Maintain a B average in college
  • Book: Leading Organization

Key Responsibilities

  • Vision & Directional Leadership: Own and steward the vision of the ministry area. Translate church-wide vision into clear ministry direction, priorities, and expectations that guide Coaches and teams toward consistent, aligned execution.
  • Lead & Develop Coaches: Provide leadership, care, and coaching to Coaches. Invest in their spiritual health, leadership growth, and effectiveness, helping them lead Team Leads with clarity and confidence.
  • Spiritual Oversight & Shepherding: Carry spiritual responsibility for the ministry and its leaders. Pray for Coaches and leaders, model Christ-centered leadership, and ensure spiritual health, unity, and integrity remain central.
  • Ministry Health & Execution: Ensure ministry systems, teams, and environments are healthy, effective, and scalable. Address challenges, gaps, or misalignment at the ministry level to protect culture and honor.
  • Leadership Pipeline & Development: Champion and oversee the leadership pipeline (Team Member → Team Lead → Coach). Ensure leaders are being identified, developed, and moved through the R.A.I.S.E. process with intentionality.
  • Strategic Planning & Improvement: Evaluate ministry effectiveness, identify opportunities for growth or improvement, and implement strategies that strengthen both people and processes.
  • Communication & Alignment: Maintain consistent communication with Senior Leadership and peer Directors. Share updates, wins, challenges, and strategic needs while ensuring Coaches remain aligned and informed.
  • Culture & Values Champion: Protect and model a healthy, Christ-centered leadership culture marked by unity, trust, accountability, and servant leadership.

Core Competencies

  • Visionary Leadership: Thinks strategically, sets direction, and keeps the ministry aligned with the bigger picture.
  • Leader of Leaders: Effectively develops, empowers, and releases Coaches to lead well.
  • Spiritual Maturity: Leads with prayer, discernment, humility, and dependence on the Holy Spirit.
  • Organizational Leadership: Balances people care with systems, structure, and execution.
  • Culture Building: Establishes clarity, trust, and consistency across teams and leaders.

Leadership Scope

  • Leads: Coaches (who lead Team Leads and Team Members)
  • Reports To: Department lead / Senior Leadership / Executive Pastor (as applicable)
  • Leadership Focus: Vision, leader health, and ministry alignment
  • Decision Authority: Ministry-level strategy, systems, and leadership direction

What Success Looks Like

  • Coaches feel supported, developed, and clear in their leadership role
  • Team Leads are healthy, effective, and consistently developed
  • Ministry vision is clear, owned, and executed with excellence
  • Leadership pipeline is active, intentional, and multiplying leaders
  • Ministry culture is unified, spiritually healthy, and values-driven
  • Senior Leadership is informed, aligned, and confident in the ministry’s direction

Work Rhythm & Environment

  • Regular leadership meetings with Coaches
  • Ongoing one-on-ones and spiritual care for leaders
  • Strategic planning and evaluation rhythms
  • Collaboration with peer Directors and Senior Leadership
  • Consistent prayer, preparation, and personal leadership development
  • Commitment to spiritual health and sustainable leadership practices

Resources

Complete before becoming a Director